Free Returns

If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund within one year of making your purchase. 

We believe that in order to have the best possible online shopping experience, customers should not have to pay for domestic return shipping. So if for whatever reason you are not happy with your purchase, just contact us and we will quickly process your return. As always, your domestic shipping costs are prepaid.

Some points to note:

  • You can call customer service at 1-800-994-2028 to troubleshoot any issues you may have with one of our cartridges.
  • You can return the product up to year from your purchase date. 
  • Returns are always free.
  • Empty cartridges will not be accepted.
  • Returned printer cartridges will be inspected and tested within 14 business days.
  • For any refunds, your account will be credited within 30 business days.